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Lessons From a Toothache - Part 1
their current situation. lESSoN #2: aCTIoN IS DIrECT- lY ProPorTIoNal To ThE aMouNT oF PaIN ExPErIENCED ... and was willing to pay any price to get it taken care of. It was about action, not about the analyzing ...- Authors: David Miller
- Date: Nov 2011
- Competency: External Forces & Industry Knowledge
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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Rejection Reality Check
rejection rate)! We know we have a winning direct mail campaign if we have a 2% response rate (that’s ... it’s understandable. The truth is that we would care a lot less what other people think if we really ...- Authors: David Miller
- Date: Nov 2008
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Rejection Reality Check
rejection rate)! We know we have a winning direct mail campaign if we have a 2% response rate (that’s ... it’s understandable. The truth is that we would care a lot less what other people think if we really ...- Authors: David Miller
- Date: Nov 2008
- Competency: Communication>Persuasive communication
- Topics: Actuarial Profession>Competencies
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The Five Key Principles of Influence - Part 4
process of getting your client (or your boss, direct report, spouse, child, etc.) to clearly associate ... stop at the first level—that is, unless you don’t care about the results! If you want to learn more about ...- Authors: David Miller
- Date: Aug 2016
- Competency: Leadership>Change management; Leadership>Influence; Strategic Insight and Integration>Influence decisions
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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A Secret Weapon for Your Success
interpret some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...- Authors: David Miller
- Date: Jan 2008
- Competency: Communication; Relationship Management>Relationships and trust
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills
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How to Handle Communication Mishaps in the Workplace
some kind of negative intent (e.g., they don’t care, they don’t like me, they’re unhappy with my performance ... uncomfortable that your boss went to Ben, one of your direct reports, for some information. You stewed about ...- Authors: David Miller
- Date: Nov 2012
- Competency: Communication>Active listening; Communication>Difficult message delivery; Communication>Oral communication
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession>Management skills; Actuarial Profession>Professional development
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Are You a Six-Dimensional Leader?
What microbiology has shown us is that you cannot direct a living organism; you can only disturb it. This ... commitment or action. For example, let's say one of your direct reports comes to you with a certain challenge.- Authors: David Miller
- Date: Oct 2007
- Competency: Leadership
- Publication Name: The Actuary Magazine
- Topics: Actuarial Profession>Management skills
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Pride-Based Leadership-PartIV - Why Your Employees Aren't Producing More
There are many reasons why this is, but a primary one is that holding employees accountable takes ... easier to do it them- selves than to get their direct report to accomplish a task at a proficient level ...- Authors: David Miller
- Date: Jan 2010
- Competency: Leadership
- Publication Name: The Stepping Stone
- Topics: Actuarial Profession
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How to Get Clear on Your Ultimate Value
How to Get Clear on Your Ultimate Value Communicating value vs. service in order to gain clientale. ... it will. This is because our clients really don't care what we do–they're more interested in how we can ...- Authors: David Miller
- Date: Jan 2008
- Competency: External Forces & Industry Knowledge
- Publication Name: The Independent Consultant
- Topics: Actuarial Profession>Entrepreneurism
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Use the Competency Checklist for Better Performance Coaching
say you want to effectively coach one of your direct reports named John. You want to collaborate with ... can’t define the level of performance for our direct reports clearly, how can we expect them to achieve ...- Authors: David Miller
- Date: Apr 2008
- Competency: External Forces & Industry Knowledge>General business skills; Leadership>Mentoring
- Publication Name: The Stepping Stone